Define the queue [page 17]
This definition was last updated in June 2014
What are the requirements and benefits of a modern identity management system (IDM) in the GRContext and what should be taken into account in application processes? Modern companies need to be able to effectively control their employees' access and system permissions to ensure optimal corporate control and monitoring. This need can also be inferred from legal requirements. IDM is the user and permission management within an organisation. These systems are an essential part of the internal control system. This includes the continuous monitoring and allocation of access possibilities as well as the systematic securing of functional separation (SoD - Segregation of Duties) in the IT systems. This is primarily intended to better manage relevant business and financial risks and to prevent criminal acts. The management of user and permission structures must ensure that, when the roles and responsibilities change, the privileges of the employees concerned in the systems are adjusted. Failure to do so will result in a multi-department employee having extensive privileges that can be critical in combination. Trust is good, control is better In order to avoid employees being entitled beyond your area of competence, user data and permissions must be continuously adjusted to the current requirements. It therefore makes sense to regularly carry out a recertification process in which the role owner and the manager sign off in compliance with the four-eye principle that the employee is entitled to the current privileges or may have to be deprived of rights from previous activities. Provisioning as a central function of the IDM Provisioning components form a central function of IDM systems, which provide users with individual access rights for the required IT resources according to their task.
The so-called SAP message server also belongs to the application layer. Only one instance of this server exists in the system. It mediates between the services and applications. In concrete terms, this means that the message server takes care of load balancing and determines, for example, on which application server a user logs on. Communication between application servers is also the domain of this message server.
The application or application layer
Job scheduling: your system needs to run various automated background jobs that consume resources. Your administrator must carefully schedule these tasks when user demand is low so they don't impact performance.
Different customers have different support requirements and concepts. We support them on-site as an extension of their internal team as well as through remote connections. Be it on an ad hoc basis (e.g. release upgrade, DB upgrade, optimization of Solution Manager) or on a permanent basis (e.g. monitoring of operations in SLR, fast reactions in defined exceptional cases, planned maintenance), we have the right team, the appropriate procedures (ITIL) and the modern tools to implement your requirements.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
An Emergency User is normally used when tasks are temporarily taken over outside the initial field of activity.
For this purpose, we accompany digitization projects of our customers from a wide range of industries on an equal footing.