Operation of your ERP landscape on SAP on HANA
Missing result documentation
ITIL stands for The IT Infrastructure Library. ITIL is a summary of "best practices" rules for professional implementation of IT service management. ITIL has established itself as an international standard in the area of IT business processes. The ITIL set of rules describes the processes, the organizational structure and the tools required for IT infrastructure. ITIL is based on the economic added value that IT operations provide for the company. itSMF Deutschland eV has further developed and improved these standards, and at the same time operates a portal for exchanging knowledge and experience.
Examples of names are: SAP Cross-Application, SAP Innovation & Technology, SAP Services & Innovation, SAP Operations & Innovation or SAP Service Provider & Business Innovator. DESCRIPTION OF OWN PERFORMANCE AND SERVICE PORTFOLIO In order to be consulted by upstream or downstream entities, it is necessary to provide a detailed and understandable description of your service portfolio. This means that it can be explicitly stated in which cases the SAP basis needs to be contacted and involved in order to make the necessary decisions and not jeopardise a project or company success. In addition to the range of tasks covered by the SAP basis, it is also necessary to specify for which tasks and topics the SAP basis is not responsible. This recommendation is to be considered as universal and applies to all IT departments in order to clearly distinguish them and document the performance of their own IT organisation. INTERNAL MARKETING DESIGN AND ESTABLISH Building on the recommendation [A3], it is recommended to design and establish an internal marketing. The aim is to provide a transparent picture of the activities carried out in terms of the company's success and which are not visible to everyone.
SAP Basis Support & Monitoring
In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over operation of the SAP Basis to an external service provider, there are often tasks from the user and authorization management environment at this point.
The logging of data changes in tables using transports should also be active. For this, the "RECCLIENT" parameter in your transport management system (Transakation STMS) must be set to "ALL" at all system levels.
"Shortcut for SAP Systems" makes it easier and quicker to complete a number of SAP basis tasks.
If it is missing from the queue, it cannot be defined.
When creating the message texts in the "SCWN" message class, it is normal that after saving the changes several times (as many times as messages have been created) the question about the transport order must be confirmed.