Optimization of the SAP infrastructure
Troubleshooting and support in case of occurring problems
The Open Innovation Model approach comes into play in the idea creation, evaluation and selection phase, which can also be divided into the three eponymous sub-steps. In a closed innovation model, innovation is created only from the company itself. The Open Innovation Model allows for different sources of idea generation. So it is about opening up the innovation process, as shown in Figure 2, which was presented earlier. The figure shows the company boundaries through the dotted lines and the ideas that can be generated both within and outside the company. The Open Innovation approach can be divided into the three core processes of the Outside-In process, Inside-Out process and Coupled process. The Outside-In process involves knowledge from external sources in idea generation. This happens, for example, through cooperation with companies, suppliers or even customers. The inside-out process supports development, commercialisation, and deployment to markets outside of the organisation itself if there is little chance of success in implementing the idea internally. The Coupled process links the two strategies mentioned above. This is an attempt to generate cooperation successes through joint development and subsequent commercialisation in networks. In terms of the SAP basis, the Outside-In process plays an essential role in generating ideas within the framework of the Open Innovation approach.
As we explained in SAP Basis, your SAP Basis administrator (or team) is directly responsible for keeping your SAP landscape healthy, online, and up-to-date. This includes:
These cloud resources are integrated with existing on-premises resources and deployments on Amazon Web Services, Microsoft Azure and Google Cloud Platform. The result is a branching web of connections that, in its entirety, creates the Enterprise Hybrid Cloud.
In order to ensure the necessary expertise both in the direction of application and application-related IT departments as well as in the direction of infrastructure units, the SAP basis should be divided into an infrastructure-related SAP basis and an application-orientated SAP basis. The infrastructure-based SAP basis acts as a contact level and point of contact for IT departments such as virtualisation, storage management and databases. The application-orientated SAP basis serves as the contact and coordination level for application-related topics. BUILDING OVERARCHING EXPERT TEAMS WITH SAP basis INVOLVEMENT To reduce organisational friction points as well as to optimally handle selected topics, it is recommended to set up expert teams with the participation of the SAP basis. These teams of experts can be virtually organised and therefore of temporary duration and consist of participants from all relevant IT disciplines or business areas. If the topic of the virtual group of experts is the focus of the SAP basis, the SAP basis will take over the management and control of the expert team.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
A transport order can contain multiple tasks.
This requires close collaboration between the department and IT, as later adaptations or additional systems will extend the implementation and exceed the budget.