Solution concepts basic operation: from taking over operational responsibility, 24/7 to support when needed (substitution, vacation replacement)
Flexible response to peak loads
Often you are obliged to perform a migration. There are various reasons, such as legal requirements or preparatory measures for an S/HANA conversion. We are happy to support you in your decisions.
The Queue determines which support packages are inserted into your system in which order by the SAP Patch Manager. If the queue is not yet fully defined, you must define the queue from the available support packages. If the Queue is already fully defined, it is only displayed; they no longer have the ability to change the selection. However, you can delete the queue completely with Queue [page 37]. Note that your system is inconsistent when you delete the queue after objects have been imported (for example, after an error in the DDIC_IMPORT step and following). The deletion in these SPAM steps should only be used for troubleshooting and you should repeat the insertion of the support packages as soon as possible. The SPAM transaction ensures that only support packages that match your system are displayed in the queue. Support packages intended for another release or an uninstalled add-on will not appear in the queue, even if they are loaded into your SAP system. For more information, see Rules for the Queue [page 19]. You must define the queue before you insert support packages. Prerequisites You have loaded the appropriate support packages with the SPAM into your SAP system [page 15]. Procedure To define a queue, select View/Define SPAM on the entry screen of the transaction. The Select Component dialogue box appears. You will see the list of installed software components (e.g. SAP_BASIS, SAP_HR, SAP_BW, Add-On). Select the desired component. You see the available queue. This queue contains the support packages available for the selected component in your system, and any required Conflict Resolution Transports (CRT), as well as associated Add-On Support Packages. You can: If the queue you see matches your wishes, you can accept the queue with Queue confirm and leave this selection window.
SWPM - the Software Provisioning Manager integrates the classical tools like sapinst, ehpup, etc for the maintenance/installation of SAP systems
A simpler option is to output the transactions used by the expert as a list and to obtain an overview of the task areas. The function block SWNC_COLLECTOR_GET_AGGREGATES is very suitable for exporting the used transactions in a list. As an alternative, one can directly use the workload monitor in the transaction code ST03N.
Basically, an excellent IT knowledge is required. In addition, SAP administrators must of course be particularly competent in this area and be able to deal confidently with all issues relating to SAP solutions. Since they often also work in international companies, it is an advantage if they have a very good command of written and spoken English.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
During its runtime, an SAP GUI component is always permanently linked to a user logon to the NetWeaver AS ABAP.
This is caused by customer-specific developments in the system.