Detailed Release Guide
Monitoring 24/7
We also support our customers in Application Lifecycle Management. The SAP Solution Manager is available for on-premise focused customers. For customers with a cloud orientation, we are creating an additional option with SAP Cloud ALM. With SAP Cloud ALM, SAP plans a cloud-based application lifecycle management offering that can help manage customers’ cloud solutions requirements.
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
Advisory services
300+ IBA Group experts fully support all SAP system versions of the customer and support business applications 24/7. The licencing support centre SAP employs Vendor-certified consultants who support SAP Business All-in-One, SAP Business Objects and SAP HANA.
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
A total of 42% of those surveyed see this as a low or no added value.
Thus, all business process scenarios can be covered by a unified support.