Exciting projects for the IT department
SAP Enterprise Support, Cloud Editions*:
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
SAP also wants to facilitate the transition to SAP Cloud powered by SAP HANA for users. SAP assures users that they can focus on the real business and "leave the orchestration of continuous processes to the provider.".
Salt Solutions relieved at SAP AMS
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In order to continue to communicate with the backbone and to use the services of SAP, it is necessary to move to this new infrastructure by January 2020. This requires the following update: ・ SAP Solution Manager SAP Solution Manager 7.2 SPS07 or SPS08 (recommended) ・ Focused Run: Focused Run 2.00. The download via the Note Wizard (Transaction SNOTE) will only work if the notes are digitally signed. Note the SAP hints here.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
The recording and processing of the reports within the business hours (08:00-18:00, Mo-Fr) is carried out by our help desk.
We also provide advice on these issues.