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We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
Development of value added and value assessment
Together with the customer, we agree on a maximum time span to resolve reported problems. These periods are set out in the Service Level Agreement (SLA).
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
As part of our SAP Enterprise Support, our customers receive active expert help and a structured approach using SAP Value Maps.
Our care for data protection in your company is confirmed by the ISO270001 certificate.