SAP defined project team
Explore business opportunities and develop working prototypes
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
The SAP Support Portal provides customers and partners with support-related news and features, as well as help and context for support applications, services and offerings. This allows you to access core tasks, critical updates, and all SAP Live Support channels anytime, anywhere, and from any device.
Service Manager with SAP Know-How
Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
Effective support for SAP users is an ongoing challenge for any IT department. Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
We expect this to increase as many of our customers have not yet discovered the real-time support channels for themselves.
These can of course be expanded and customised as needed.