SAP Solution Manager
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Discover new opportunities for using SAP in your business. With our consulting services you can realise your idea of the digital company with practical strategies and excellent results.
The reports filed outside of our business hours will not be processed until the next working day. The SAP processes the "Very High" priority messages immediately. In order to ensure that you as a customer are always well informed about how a message can be submitted outside of business hours, our answering machine with the relevant information is available to you. In the Customer Guide, you will learn how to proceed in the event of a system shutdown, for example, to submit the message to SAP for immediate processing. You will also receive detailed information about the message task in SAP Solution Manager and a description of the message task outside of our business hours.
Big changes cast their shadow: What next year will bring
With this service we will do everything for you. We design, create and implement proactive end-to-end processes to manage the procurement, utilisation, measurement, and optimisation of your entire SAP landscape. There are no active tasks left for you. You also benefit from a high cost savings.
We offer support in various areas, whether it is the maintenance of your ERP systems (e.g. SAP ECC, S/4HANA, C/4HANA), the operation or hosting or through the CPI monitoring. We also have experienced consultants in application support who have been working with SAP ECC and its previous versions for decades.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
Even if you do detailed Google searches - SAP partners and SAP itself do not entirely agree on how the SAP Application Management Services and SAP Support differ.
Fast, straightforward and competent support is an important element in SAP operations.