The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
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SAP Basis is the technical basis and IT structure for each SAP system without which the system is not functional. The SAP base includes some administration tools and middleware programmes and is tasked with ensuring a portable and compatible operation of the SAP system with other operating systems and databases. The SAP base is built as a three-layer model and contains the following components: a database layer, an application layer and a presentation layer. We are happy to support you with any topics related to the SAP base. Because we have many years of practical experience and guarantee a safe and stable operation of your SAP applications.
General SAP® services to optimise and further develop your software are supplemented by specific process knowledge through VAR support. As a result, support is realised in the highest possible quality.
HOW CAN YOUR COMPANY BENEFIT FROM US?
We relieve your IT and key users and ensure a stable and sustainable operational capability of your SAP system, always in view of your company-specific requirements and the potential of your SAP solutions to be exploited. With us, you are in good hands: Trust, competence and a high quality of support are among our maxims.
Please do not hesitate. Every request also helps us to improve the system and our working methods.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
DSAG Survey SAP SupportThe relationship between Standard Support and Enterprise Support is, as in previous years, almost balanced.
SAP emphasises that SAP ONE support is not a separate support offering and therefore does not mean additional costs for users.